Raffine

PASSPORT / ID READER

High-speed passport scanners and software which optimize check-in process.

ID Reader is a software solution that enables automatic transfer of textual data from personal and travel documents into various business applications within a few seconds.

Hotels in several countries need to collect identification details (passport, visa, ID cards, etc,) of their guests during the check in process. This is mainly to comply with local regulatory requirements and/or security purposes.  

ID Reader currently used world wide reading over 2000 documents meets the above hotel requirements. The software electronically scans and reads passports, ID cards, visas and driver licenses, and creates digital storage of identification details.

The scanners thus represent an ideal solution for receptions and similar “front office businesses” where client registration is needed.  

Advantages of ID Reader

Only one click and a few seconds are needed for all document data to be inserted into the appropriate fields on the screen. 

ID Reader ensures automation of business processes, simplifies creation of databases, less mistakes during data input, higher accessibility of information, etc.

ID Reader is designed to enhance the quality of your business! 

Benefits of ID Reader

  • Saving time – faster data input and hence faster check in
  • Cutting costs – no more photocopying
  • Higher accuracy – reducing human typing errors
  • Personalization of service – increasing the business quality
  • Increasing security level – document and face image saved in the database
Integration:
Integrates and supports almost all major PMS systems including but not limited to:
  • Opera 
  • Fidelio 
  • IDS Next

GUESTBOOK

This is a turn-key solution for verifying guest identity and archiving guest details.

GuestBook speeds up your business, increases efficiency of the hotel staff, improves security level, and takes hospitality business to a higher level.

This client-server based application allows you to work at the reception or in the back office while the database is safely stored on the corporate server.

The basic version of the software is used for archiving scanned documents received from ID Reader scanning software.

The advanced version of the software provides hotel staff with all the necessary tools required to perform their daily tasks. It includes check-in and check-out operations, assigning rooms, set payment methods and packages.

GuestBook also enables hotel staff to check guest identity from any workstation or tablet in the hotel. 

Basic Module  

Scanning and reading personal documents

  • Storing all personal details into database automatically
  • Optimized image size and quality

Guest archive

  • All guests who visited the hotel
  • Powerful search engine

Guest profiles

  • All visits with check-in and check-out date
  • All document images used during check-in process
  • Export or print document images

Advanced Module  

List of guests

  • Arrivals, In-House, Departures
  • Provides a hotel layout with face images of each guest by their room numbers

Reports

  • Check-in report
  • Single guest report
  • Arrivals list
  • Evacuation report
  • Custom reports

Statistics

  • Arrivals and departures for a time period
  • Nationalities and countries breakdown

Check guest face image from any workstation in the hotel!

eSIGNER

Electronic Registration Cards and eFolios

eSigner is ideal for hotels, resorts, and boutique hotels seeking to operate entirely electronically and protect their business, yet have fast and easy access to guest information, signed documents and receipts.

Right now thousands of Hotel Properties and all major Rental Car companies worldwide conduct eSignature sessions using eSigner software.

Use eSigner to:

  • Conduct eSignature sessions – present document content and control all interactions with the user/guest.
  • Sign documents in many formats: PDF, print object, text or others.
  • Interact with guests and display documents, ads, images, videos and more on PCs, Touchscreens, Tablets and Payment Terminals.
  • Work with your application to handle realtime, dynamic data or handle static data in standalone mode.

 Remove all complexities! eSignatures are straightforward, easy to implement and even easier to use.

  • You can capture email addresses, text information, phone numbers, opt in/outs, capture or correct address information and other contact information.

  • Use Screens for Digital Signage: 

  •  eSigner has built in support for digital signage where you scroll images while customer facing screen is idle.

Use the eSigner software and your chosen device to:
– Advertise
– Brand build
– Influence customer behavior. Upsell to them by displaying images to them on demand
– Enhance the customer experience  
– Update your images as frequently or infrequently as you choose with intuitive tools.

Many devices to choose from: 

 Highly flexible software that supports a variety of devices. Allows you to choose the right device and/or mix and match the size and type for your business.
Choose from payment terminals, tablets, tablet PCs, and Touch screens in many sizes from small to large. Mix and Match devices in a single implementation.
Integration:
Integrates and supports almost all major PMS systems:
– Oracle (Opera Certified) 
– Fidelio 
– RoomKey PMS 
– Lightspeed 
– Skytouch 
– NightVision 
– Agilisys 
– And many many more (Any PMS)

 

Our many customers in the hospitality industry include many recognizable names, such as  Hertz, Avis, Wyndham, Carlson, Accor and many other major brand properties, as well as thousands of boutique and/or small chain hotels, resorts and casino resorts worldwide.